As most people do near the end of the year, I am looking back on 2004 the year that was. For me it was a year of change, and a year of some things staying just the same.

I moved (again) this year. I now live in the big city. Well I always did, but Manhattan is allot more city like than Queens. I took no vacation, but it wasn’t because of trying. My niece turned 1. I don’t see her as often as I would like, but she is so adorable. I can’t imagine the universe without her! Now my sister has to have another one!

On the technology front this year saw me buy my first store bought desktop (PC) since 1992. It also saw me get 1 Apple Power Book, and sell one iMac. Pretty normal year for me! Ebay has caused my gear to turn over quickly. I only bought 1 new cell phone this year (if you don’t count the extra # & phone that I got). I went from a Treo 270 to the new 600. That is down from the 3 or more phones I got in 2003. I saw a Tivo die, and another one get adopted.

At work I lost a boss, and of course gained a new one. I lost a colleague who I thought was a friend, only to have a long time friend surprise me and come work with me. My group went from a rag tag team of 4 to be a group of people I would trust to do anything (anything technical that is) that will grown to 8 in the next few weeks. I completed (with lots of help) moving 99% of our call center to its new home upstate. I lived through countless upgrades, and system changes. I traveled the east coast looking at ACD software in action. To date no decision made on that front. Began to work on building out phase 2 of our call center. That will start to happen in 2005.

As I look back on 2004 I remember something that is always in the back of my head. I may seem pessimistic allot of the time. I think I am just a realist, but it comes out as being pessimistic. But while looking back on 2004 the year that was I can safely say I am happier and better off today than I was 365 days ago. I hope everyone that is reading this can say the same thing?

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