When I moved into my new apartment last August I got digital cable but I opted to not get a cable box. Instead I got a TivoHD and two CableCARD’s. The TivoHD and CableCARD combo has been fantastic. I got two CableCARD’s to use in the Tivo. I figured it could handle two, and two cards was still cheaper than renting one cable box. The issue was when the cable guy came to setup the cards I didn’t have the Tivo so he configured on in my TV and it worked great, but after the initial test the second one didn’t seem to work. I tried several tests with one and two configurations of the cards in my Tivo and always got no luck with one of the cards (always the same card). I wasn’t in a rush to call in the issue since I would have to either pay to have a service visit or go into their office to swap the card.
I finally broke down and wanted to fix the issue with the second card so I can record two shows at once with the Tivo. After over a year of procrastinating I finally called to figure out what was wrong with the second CableCARD. The rep I spoke to didn’t really have much of a clue so I wasn’t confident she would figure out the issue, but I got lucky. She sent some sort of signal boost to my TV and then after two hours both cards were working normally. I was very happy. Now I can record two shows in HD at once! Mmmm HD. I don’t even know how often I will need this function but it was a problem that I finally wanted to have resolved!